RETURN/EXCHANGE


All of our items have 14 Days Warranty on defective materials and faulty workmanship. Products purchased from Desire Athletics may be returned for an exchange from the date you received it. However the warranty does not damage as a result of misuse and abuse.

RETURN POLICY

  1. All items returned must have their original tags attached, unworn and unwashed within 14 days upon receiving your purchase.
  2. Return policy does not apply to items such like undergarments, socks and ETC due to hygiene purpose.
  3. Return policy does not apply to discounted items.
  4. Return policy are subject to inspection.
  5. Shipping fees will not be refunded.

EXCHANGE POLICY

  1. All items returned must have their original tags attached, unworn and unwashed within 14 days upon receiving your purchase.
  2. Return policy does not apply to items such like undergarments, socks and ETC due to hygiene purpose.
  3. Return policy does not apply to discounted items.
  4. Return policy are subject to inspection.
  5. We will only cover the shipping exchange fee for the first time.

STEPS TO MAKE RETURN/EXCHANGE

  1. Fill up the required form (return form) and email back to us with proof of payment (invoice)
  2. Pack the item(s) in its original condition along with the copy of invoice along and return form and properly wrap in secured plastic bag/flyer or box.
  3. Go to any Pos Laju/Pos Malaysia counter to fill out the PosLaju return label to our address and drop of at PosLaju counter
  4. Kindly take note of the tracking number and shipping receipt as a proof of shipment and inform us with the tracking number.
  5. You will be notify you once we have received your parcel.
  6. For more details please speak to our support team for more info at +6016 9736061 or email us at desireathletics@gmail.com

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